Privacy Policy

When you call us at (877) 299-0450 or fill out a form on our website, we collect the details you share so we can help with your roof leak. That includes your name, phone number, email address, service address, and a description of the problem you're seeing.

We also collect basic technical information automatically when you visit our site, such as your IP address, browser type, device type, and the pages you view. This helps us understand how people find us and improve our website.

We use your contact details to respond to your request, schedule a visit, and follow up about your roof leak repair. If you call us, we may use your phone number to text or call you back with updates.

We use website usage data to keep our site running smoothly, see which pages are helpful, and make it easier for California homeowners to reach us during an emergency.

Our website uses cookies and similar tracking tools to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device that help the site work better for you.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you do that, some parts of our website may not work as intended, but you can still call us at (877) 299-0450 for help.

We use third-party analytics services, like Google Analytics, to see how visitors use our website. These tools collect information such as how long you stay on a page and what you click, but they don't identify you by name.

We may also use third-party tools for advertising or communication, such as call tracking or email services. These providers have their own privacy policies, and we encourage you to review them if you have questions.

We do not sell your personal information. We share it only with trusted service providers who help us run our business, like scheduling software or payment processors, and only as needed to serve you.

We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we share only what is necessary and keep your information as safe as we can.

We keep your information for as long as we need it to provide services, maintain our records, and meet legal requirements. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal or business reasons.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access, and regular reviews of our practices.

No method of transmission over the internet is 100% secure, but we work hard to keep your data safe. If you have concerns, please contact us using the details below.

You have the right to ask us what personal information we hold about you, to correct it, or to request that we delete it. You can also opt out of marketing communications at any time.

California residents may have additional rights under state law. To exercise any of these rights, call us at (877) 299-0450 or email us at the address listed below. We will respond promptly.

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date above.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

If you have questions about this Privacy Policy or how we handle your data, please reach out. We're here to help with your roof leak needs and your privacy concerns.

You can call us at (877) 299-0450 or email us at the address below. We'll get back to you as soon as we can.